Skip to main content

Privacy Statement Polestar Publishing b.v.

According to the GDPR this Privacy Statement informs to what extend Polestar Publishing b.v. protects and processes personal data and it gives insight to your rights.


Polestar Publishing b.v. is committed to protect your entrusted personal data and to ensure that your data is safe and secured with us. We process personal data only in accordance with the provisions of the General Data Protection Regulation.(EU 2016/679)

According to the GDPR, Polestar Publishing b.v. is to be regarded as the designated institution responsible for processing (special) personal data for (prospective) course participants, course participants, employees and other business relations associated with Polestar Publishing b.v..

Processing of personal data

Personal data, including sensitive personal data, may be requested by Polestar Publishing b.v. and processed for the following purposes. Following data may be:

  • Name and address, date and place of birth, photo, IBAN, VAT number
  • Diplomas and certificates, previous educations,
  • Course data, study data and study progress;
  • Other statutory personal information;
  • Personal data or special personal data that will be necessary for issuing certificates;
  • Other statutory personal data based on specific Dutch legislation, amongst others

the Dutch Education and Vocational Education Act (WEB), Tax Act (Belastingwet BES), Compulsory Identification Act (wet op identificatieplicht).

Purposes of processing personal data

Polestar Publishing b.v. processes personal data for the following purposes: 

In relation to participants, students and other relations:

  • Registration of prospective participants / participants and the registration of participants or students at Polestar Publishing b.v. for (electronic) courses;
  • Processing of study results, study progress and other relevant results;
  • Handling of requested (course) information or publications;
  • Processing and carrying out assignments from our clients;
  • Provision of information including contemporary developments of Polestar Publishing b.v., including meetings Public relation activities and marketing;
  • Acquisition of business.

Regarding our (prospective) employees we process data for the following purposes:

  • Recruitment and selection of employees;
  • commissions of employees at Polestar Publishing b.v. and affiliated organizations to the Polestar Publishing b.v.;
  • for improvement of functioning of employees.

On general level:

  • Handling of inquiries and complaints;
  • security and improvement of our websites;
  • monitoring the reputation of Polestar Publishing b.v. and affiliated organizations to the Polestar Publishing b.v..

Personal data are solely used for the purposes mentioned. For other purposes, explicit permission is requested and will be requested.

Rights of stakeholders (data subject)

According to the GDPR, you as the owner of personal data (data subject) have specific rights. These rights are:

  • Right of access: a request may be submitted to receive a statement of the personal data processed and managed by Polestar Publishing b.v.;
  • right to rectification: In case Polestar Publishing b.v. misuses personal data, it may be asked for correction, subject to legal and technological limitations restrictions;
  • right to erasure (right to be forgotten): The data of the data subject are to be deleted from the Polestar Publishing b.v. files within technological and legal limitations to this as stated in, for example, the Archives Act;
  • right to data portability: A request can be made by the data subject to transfer personal data to a personally indicated.

Requests for this may be addressed to the Data Protection Officer of the Polestar Publishing b.v. organization by submitting an email to

Provision of personal data to third parties

For the processing of personal data, Polestar Publishing b.v. can make use of a third-party service provider that acts as processor exclusively on behalf of and for the benefit of Polestar Publishing b.v.. Those third party service providers act on basis of a special processing agreement construed for that purpose. No personal data will be provided to other parties outside these, unless required to do so by specific legislation. Together with potential third processing parties, Polestar Publishing b.v. ensures the appropriate organizational and the technical security of personal data. By this manner, Polestar Publishing b.v. ensures that this information is only accessible to persons who are authorized to do so by virtue of their function or task. The data itself is solely used for the purposes for which this was obtained and on a legal basis. Polestar Publishing b.v. ensures that the storage, management and processing of personal data takes place within the European Union.

Procedure to report data leaks

If there is an indication that personal data of (prospective) course participants, – course participants, employees, other business relations or Polestar Publishing b.v. employees are accessible to unauthorized persons or if there is even a suspicion about this, we kindly ask you to report this directly. This ensures following the internal procedure for analyzing, resolving and possibly reporting to the Dutch DPA of the data incident.

WhatsApp, Twitter DM and LinkedIn

Through WhatsApp, Twitter DM and LinkedIn requests for information to Polestar Publishing b.v. may be conducted. These channels are not used for sending messages simultaneously. Therefore there is no “spamming” from Polestar Publishing b.v.. Polestar Publishing b.v. stores conversations and associated personal data with the purpose of reacting as adequate as possible in requests. Polestar Publishing b.v. can store conversations for a maximum of 6 months for use for training, coaching and evaluation purposes.

Newsletters and e-mailings

Polestar Publishing b.v. uses third parties that provide and handle the sending of newsletters and other e-mailings. If you provided us your email address with your own consent (and confirmed by opt-in principle), this will be shared with this party. They will only use your e-mail address for Polestar Publishing b.v.. Your personal details are stored securely by these parties with SSL encryption. They can uses cookies and other internet technologies that make it clear whether e-mails are opened and read and whether links are clicked.

Unsubscribe newsletters and e-mailings

You have the possibility to unsubscribe from newsletters and e-mailings at any time. Click on the ‘unsubscribe’ link at the bottom of the e-mail.


Cookies are being used on our websites. Cookies are small text files stored on your computer, tablet or phone when you visit a specific web page. If and insofar as Polestar Publishing b.v. processes personal data (such as an IP address), Polestar Publishing b.v. complies with GDPR and Netherlands legislation.

Functional cookies

Functional cookies provide more user-friendly websites and can be placed without permission. By placing functional cookies, Polestar Publishing b.v. ensures that you are recognized on a subsequent visit to our website, track web statistics and resolve any errors. These types of cookies make your (next) visit to our websites easier and more efficient. Functional cookies are stored for a maximum of 1 year.

Analytical cookies

Analytical cookies are used to improve our websites based on the behavior of visitors. With the information obtained we can see, among other things, which parts of the websites are viewed (less) well. This way Polestar Publishing b.v. ensures that these parts can be found easily or better. Some analytical cookies may be placed without permission. Explicit permission is required for other analytical cookies. Analytical cookies are stored for a maximum of 26 months.

Polestar Publishing b.v. uses Google Analytics to keep track of how users access and use our websites and therefor has a processor agreement with Google for this purpose. This ensures that we can adapt and improve our websites. Your data will be shared in an anonymous form to analyze with Google Analytics.

When sharing your data, part of your IP address will be withheld by us for your privacy. This means that your data can not be traced back to you and also not used by third parties. The ‘Data sharing with Google Analytics’ feature is also turned off.

Delete cookies

It is possible to delete manually or automatically cookies via your internet browser. It is also possible to set your internet browser in such a way that you receive a message. when a cookie is placed. Another possibility is to indicate that certain cookies may not be placed. For this option, view the help function of your browser.


Our websites contain hyperlinks to third party websites. Polestar Publishing b.v. is not responsible for the content of these websites and therefore not responsible for the privacy policy and the use of cookies on these websites.

For any inquiries about privacy on our online communication channels please address these to

Use imagery

For PR purposes, Polestar Publishing b.v. uses photos and videos on its websites and other social media channels. Polestar Publishing b.v. carefully handles the interests of those involved. Our aim is never to use visual material which persons are recognizable unless explicitly asked permission from the data subjects. Even with our utmost carefulness, it might be possible that images have been uploaded without permission. In those cases, please contact us via

Retention periods

The personal details of students and employees are stored in accordance with statutory guidelines or by Polestar Publishing b.v. for storage periods.


Polestar Publishing b.v. reserves the right to make changes to this Privacy Statement. More information about privacy, working with personal data and information security is found on the website of the Dutch Data Protection Authority (Dutch DPA)

Questions, feedback or complaints

Polestar Publishing b.v. appreciates questions and feedback regarding this privacy statement. In case there is the opinion that this privacy statement does not comply or that there is a complaint about the use of personal data, a request can be made to use the legal rights as data subject. These may communicated directly to the functional data protection officer via the address:

In addition, there is always the possibility to submit a complaint to the Dutch Data Protection Authority via the website of the AP.